ServiceNow has declared full-year revenue close to $11bn, representing 22% year-on-year growth, as it announces a battery of agentic AI product updates Continue Reading ...

High-performing companies make business process improvement a core competency. These leading firms share a common characteristic: they continually find clever ways to improve the process of ...

“The time frame for most new projects now is yesterday,” jokes Ron Wince, CEO of Guidon Performance Solutions, a business process consulting firm, who adds that there’s a heightened focus on ...

WIDER ADOPTION of agentic artificial intelligence (AI) systems among information technology and business process management (IT-BPM) firms will allow the sector to move away from transactional tasks ...

This acquisition aims to bolster One Point One's service offerings, particularly in the growing healthcare and financial services sectors.

Supporting Cebu’s bid to expand Information Technology-Business Process Management employment opportunities to the countryside, Danao City is accelerating efforts to become an outsourcing hub in ...