The Indian technology sector, which includes IT services companies, BPM, and hardware, employs about 5.4 million people, the largest in the organized sector ...

Overwhelmed healthcare contact centers face an unsustainable future as call volumes surge—AI is the solution. AvodahMed, a leader in AI-powered clinical workflow automation, and Caring One, a leading ...

The global Business Analytics BPO Services market is expected to expand from USD 10,305.3 million in 2025 to USD 39,484.3 ...

Mumbai-based entrepreneur and Atomberg founder Arindam Paul has sparked a heated discussion on LinkedIn, warning that ...

As organisations grow, the pressure to maintain the service levels that led to their growth increases. By Ryan Falkenberg, CEO of Clevva Delivering effective customer service at scale requires ...

In 2024, claims processing accounted for over 30% of total market revenue. The global insurance Business Process Outsourcing (BPO) market is projected to register a compound annual growth rate (CAGR) ...

Contact BPO, a leading South Africa-based business process outsourcing (BPO) provider serving international markets, has partnered with Krisp AI to deploy its AI-driven noise cancellation technology ...

FORT LAUDERDALE, Fla., March 10, 2025 (GLOBE NEWSWIRE) -- iQor today introduced the next generation of its brand promise, iQor CXBPO™. The ...