AI-based data extraction will be a particularly important 2025 outsourcing trend. Businesses spend an extraordinary amount of ...

Two Cebu-based business process outsourcing (BPO) executives, who are among three Filipinos implicated in the alleged ...

Gone are the days when a company could outsource the “people” that perform a business process without considering, and likely ...

Organizations that move beyond transactional outsourcing and build enduring partnerships will unlock innovation, agility and success in a borderless future.

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It ...

AIDEC Digital, a subsidiary of the AIDEC Group of Companies, has officially launched its modern Process Outsourcing (BPO) centre in Accra, aiming to solidify the country's position as an emerging hub ...

Singapore-based business process outsourcing (BPO) firm TDCX has acquired an American BPO company with operations in the ...

Emad Mostaque, founder of Stability AI, predicts India's BPO sector may face "complete destruction" by 2025 due to AI ...

BT E-Serv India is a part of the BT Group plc, providing IT-enabled services, telecommunications support, and business ...

THE camp of business process outsourcing company Innocentrix Philippines has denied that its executive was involved in a US$44 million (over P2.5 billion) fraud ...