India’s BPO services market is poised for exponential growth, driven by digital transformation and cost efficiency.

The OA500 and Global Outsourcing Firm (BPO) Index serves as an objective analysis of the global business process outsourcing (BPO) industry, evaluating top-performing firms worldwide. Outsource ...

Nearshore operators have been discussing how artificial intelligence could transform the industry for years. However, like ...

While there may be some “lift and shift” of personnel and manual activities, business process outsourcing (BPO) providers are promising big savings and improved outputs tied to the design and ...

Earnings results often indicate what direction a company will take in the months ahead. With Q4 behind us, let’s have a look at Genpact (NYSE:G) and its peers. The sector stands to benefit from ...

Adds delivery locations in Davao, Manila and Taipei Eyes opportunities to support foundation model and autonomous vehicle companies SINGAPORE - Media OutReach Newswire - 7 April 2025 – TDCX, an ...

MANILA, Philippines — Singapore-based business process outsourcing (BPO) firm TDCX has acquired an American BPO company with operations in the Philippines, citing the growing global demand for ...

MANILA, Philippines — Singapore-based business process outsourcing (BPO) firm TDCX is expanding its presence in the Philippines with its acquisition of American call center Open Access BPO ...

AIDEC Digital is set to launch its groundbreaking Business Process Outsourcing (BPO) Centre at the AIDEC Digital Hub, East Legon, Ogbojo Accra Accra, on Wednesday, April 2, 2025.