Conduent, a business processing outsourcing firm that was spun out of Xerox, is exploring a sale after receiving acquisition ...

Small businesses have many compelling reasons to outsource, including saving money, improving performance and avoiding r ...

Ikenna Odike, chief executive officer of Outcess, an integrated customer engagement and business process outsourcing company ...

Recent data suggests that by 2030, the business process outsourcing (BPO) market will be valued at more than $525.23 billion. In the coming year, I believe many will find it essential to partner ...

Conduent (CNDT), the business processing outsourcing firm that was previously spun out of Xerox (XRX), is working with a financial adviser to ...

A survey revealed that 59% are driven by this fact to proceed with outsourcing tasks. Business process outsourcing firms really give their clients greater value over their dollars as they can ...

Moving through all the ranks of the call center industry into becoming CEO is rare. Jim Ryan's story may sound like a ...

[After the] due diligence process, we are very comfortable with the dynamic of the business where they are growing their market, the clients that they are attracting, and how we can continue to ...

Between January and September 2024, the sector created over 14 000 new jobs, 12 564 of which were taken by the country's ...

TTEC, a global leader in Business Process Outsourcing (BPO) and Customer Experience (CX) technology and services, has announced it is expanding ...