Bohling, Timothy, Douglas Bowman, Steve LaValle, Vikas Mittal, Das Narayandas, Girish Ramani, and Rajan Varadarajan. "CRM Implementation: Effectiveness Issues and ...

With more than 20 years of extensive IT experience under his belt, Devanand Ramachandran works as a senior manager who is ...

Then, the implementation process needs to be tested thoroughly before the operations are moved to the new CRM database. Data governance refers to a set of practices and processes involved in ...

Keeping the implementation on schedule is crucial throughout the onboarding process. All stakeholders in the organization need to know that they made the right decision in adopting a new CRM.

It offers artificial intelligence (AI) assistance — enhancing sales productivity and efficiency — and manages any process through advanced automation and represents the future of CRM systems.