While much of the world was thrilled by the 2022 release of ChatGPT, and with it the dawning of a new era of technology, the ...

From leveraging cutting-edge technology to fostering employee well-being, the Philippine call centre industry exemplifies ...

Marquez says his call center introduced an “agent assist” about two years ... by the approximately 1,000 BPO companies in the Philippines, which together contribute about 8% of the country ...

The Philippines office will focus on refining Helport AI's flagship product, an intelligent co-pilot software for call center ...

MANILA – Tourists can access support from Korean-speaking agents beginning this month through the Department of Tourism's ...