Click to Learn More The best call center software is RingCentral, providing omnichannel functionality, helpful project management tools, and a range of advanced features like interactive voice ...

“Service management, whether it is internal helpdesk or external call-center or support center, is inside the ‘CRM lifecycle’ of marketing, sales, customer support/experience. ServiceNow is ...

CRM software solutions with built-in project management ... best CRM solutions with project management. Learn how data from call detail records can help you find fraud calls made by your phone ...