TTEC, a global leader in AI-enhanced customer experience (CX) solutions, is expanding its Cebu City operations with full-time ...

ACT Wins Four Stevies for Excellence in Sales & Customer Service, Omnichannel Solutions, and Use of Data & AnalyticsPhiladelphia, ...

Stay up-to-date with the latest Contact Center and ... chat interactions. Call centers and contact centers are pivotal interaction points in the broader customer experience journey and key areas ...

More than contact center expert consulting, Inoria is about enriching the customer experience, positioning them as a turnkey partner for all your contact center needs. For more information about ...

CallTower provides a comprehensive contact center, customer experience solutions (CCaaS/CX) of Genesys, Five9, Intermedia, along with conversational artificial intelligence (CAI) of Kore.ai and Parloa ...