RingCentral is my top choice for call center software because the channels and capabilities are built into the platform. You don’t have to integrate separate tools for analytics or workforce ...

Call centers and contact centers fall under this ... is the foundation of the Adobe Experience Management solution. AEM is a platform that integrates content management (CMS) and digital asset ...

Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

Cloud Contact Center Platform is a cloud-based platform for call centers offering T1, VoIP, direct inward dialing, telephone direct marketing, public switched telephone network, and toll-free ...

Glia, the leader in customer interaction technology for high-trust sectors, today announced the findings of a new industry ...