"Companies regularly collect customer-satisfaction measures ... they're thinking about the larger strategic questions they have." Big survey companies don't just dump a giant Excel spreadsheet ...

Your Artstor image groups were copied to Workspace. The Artstor website will be retired on Aug 1st. The Writing Center Journal Vol. 39, No. 1/2, 2021 "Was it useful? Like, really?": Client a... Client ...

Providers who understand their customers’ expectations and experiences are better positioned to target needs and implement initiatives that will increase overall customer satisfaction, efficiency ...