Specifically, they are becoming highly proactive and focusing on a new breed of customer care and engagement ... returns shows that customer experience leaders are ahead of their competitors ...

Is AI in healthcare revamping patient care or replacing human touch? Explore the benefits, risks and skills needed for AI-driven healthcare CX.

REXBURG, Idaho, Jan. 30, 2025 /PRNewswire/ -- Activated Insights, the leading provider of training, recruitment, retention, experience management and recognition tools to improve and grow long ...

As vCom prepares to launch its innovative Customer Care Center-designed to deliver a seamless omni-channel service experience that provides customers with the flexibility to engage with vCom in ...

As vCom prepares to launch its innovative Customer Care Center-designed to deliver a seamless omni-channel service experience that provides customers with the flexibility to engage with vCom in ...

The Customer Experience Award recognizes agencies that consistently rank within the top 15% of care providers nationwide, based on a variety of metrics including employee feedback, client ...

SMP Health - Ave Maria announced it has received a 2025 Customer Experience Award for skilled nursing and assisted living services from Activated Insights, formerly Pinnacle Quality Insight.

Activated Insights has recognized 475 independent living and assisted living communities nationwide with Customer Experience Awards because they “represent the highest standards of senior care, having ...