This "service-as-a-software" model makes professional-grade services accessible and affordable to a much wider audience.

CAMPBELL, Calif., April 02, 2025--8x8, Inc. (NASDAQ: EGHT) announces 8x8 JourneyIQ, giving businesses the ability to track, predict, and optimize every step of the customer journey ...

Each step of the claims and repair process is valuable, and with the help of AI, more thoughtful decisions can be made in a ...

The year is 2025. You wake up, check your email, and AI has already drafted responses. Your ad campaigns? Optimised while you ...

When signals and AI come together, they give revenue teams the power to influence outcomes long before a buyer ever raises ...

The e-commerce giant gave a subset of U.S. users a tool that takes shopping prompts to routinely recommend items.

Payment innovations are changing the ways in which businesses interact with their customers, offering personalised, seamless interactions that cement brand loyalty ...

The recent Microsoft AI Tour in New York City brought together industry leaders, technologists, and innovators to explore the ...

Many these features seem really futuristic - but, historically, 40% of Adobe's 'Sneaks' make it to production.

MakeMyTrip's first tryst with AI started nearly a decade long, while it jumped on the GenAI bandwagon just two years ago ...

Cognigy, a global leader in AI-powered customer service solutions, celebrated the winners of the 2025 Cognigy Awards during its flagship event, Nexus Summit 2025. These awards honor enterprises that ...