The webinar will highlight key trends such as the agentic AI, the importance of data quality, integrating data and analytics into decision making and the implications on talent. By the end of the ...

a software company that provides enterprise resource planning and customer relationship management solutions for organizations in the AEC, government contracting, and professional services markets.

Salesforce (CRM), the titan of cloud-based customer relationship management (CRM) systems, has long been a darling of growth ...

AI is accelerating the evolution of customer relationship management (CRM), with agentic AI, a shift to targeted use cases, and workforce realignments on the horizon. AI has the potential to ...

Government department publishes details of plans to buy and deploy a new hosted software platform to support the management ...

New research from Bain & Company finds that 70% of companies are failing to effectively integrate their sales plays into ...

Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small-business-friendly CRM software we've tested.

Commissions do not affect our editors' opinions or evaluations. Customer relationship management (CRM) software can help businesses in numerous fields streamline customer interactions, improve ...

Customer relationship management (CRM) systems benefit businesses by automating tasks, centralizing customer data, improving collaboration, and providing insights for targeted email marketing.

This is an exceptional time to be joining the University of Southampton to help support quality delivery of an institutional CRM platform. The role sits within the University’s IT department, ...

By: Eva Ascarza, Scott A. Neslin, Oded Netzer, Zachery Anderson, Peter S. Fader, Sunil Gupta, Bruce Hardie, Aurelie Lemmens, Barak Libai, David T. Neal, Foster ...