A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.

As a small business, CRM software can make a big difference ... CRMs for sales, marketing, and customer service are designed to make life easier through organization and automation.

It helps businesses manage their operations, improve efficiency, and provide better customer service. The following are some of the essential features of field service management software ...

Strong customer communications and effective prospecting ... my roundup of the best software will help you on your way. I have tested 13 of the best email marketing platforms and scored them ...

How to create customer loyalty and use extreme customer service as a competitive force to dominate your market: free training you can use now. Exceptional customer service depends on more than ...

Organizations can model their products and services with ServiceNow Customer Service Management to deliver personalized, dynamic, generative AI-powered self-service and assisted service to their ...

Newgen Software, a global provider of AI-enabled digital transformation platform, has been recognized as a ‘Leader’ in two IDC MarketScape reports – IDC MarketScape: Worldwide Intelligent Customer ...

January 23, 2025 – Orbee, Inc., a leading provider of data management and middleware software to the ... integrate with ...