This solution, developed in collaboration with digital CX transformation specialists, Sabio Group, introduces an intelligent ...

Sky has said 2,000 call centre jobs are at risk under plans to move more of its customer service online. The media and telecoms company plans to close three of its 10 UK customer service centres ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Video conferencing is a valuable tool for collaboration ...