It is no secret that customer experience is the key to success for any kind of business, but even more so in the mobile world because there is a certain sense of urgency and a sense of convenience ...

So what do they mean, and how do we calculate them? destinationCRM.com is dedicated to providing Customer Relationship Management product and service information in a timely manner to connect decision ...

Your CU Boulder Customer Experience Certificate provides you the differentiating factor. It proves that you have completed all modules, as well as the cumulative Capstone Project. You'll walk away ...

ActiveCampaign's category-defining customer experience automation (CXA) platform helps over 150,000 businesses in 170 countries meaningfully engage with customers. The platform gives businesses ...

AI requires far more planning and careful integration than many anticipate, a mistake now likely to be amplified as investment in the technology blooms.

As part of the event, Roberto Del Ponte, Associate Partner at Infinity Reply, will take the stage for an insightful panel discussion titled “Customer ... public sectors in defining and ...

Ajua reappoints Claire Munene as Chief Experience Officer to lead its vision for customer-driven innovation across Africa.