Email is one of the main ways to communicate in the workplace and is more formal than chat. Over time, certain rules of etiquette, or social expectations, have developed. You may be viewed negatively ...

From an important report for your boss to an informal note for a family member, email is one of the main ways we communicate.

What greeting and sign-off should you use? This simple guide, with reassurance from career coaches and email etiquette experts, will make you feel confident about emailing just about anyone.

Pachter outlines the basics of modern email etiquette in her book "The Essentials of Business Etiquette." We pulled out the most essential rules you need to know.