Emotion regulation can also include “up-regulation,” or amping up one’s emotions, which can be useful when an imminent danger or challenge calls for a healthy dose of anxiety or excitement.
Some investment categories are more prone to emotion than others. People love their dividends – and for good reason. They provide a steady and growing income and bring fiscal discipline to a company’s ...
“Put simply, hurt feelings are the ‘rejection emotion.’” He explains that people who are rejected often experience other emotions that are not reactions to the rejection itself, but ...
In the highly competitive retail landscape, understanding consumers and consumer emotions has always been the key to success. A happy customer is a loyal customer, and a loyal customer is the backbone ...
The emotions customers experience during the support journey can make or break the customer relationship. People are driven by emotion. We may think of ourselves as highly logical beings, and we can ...