To be included in Gartner’s 2020 Magic Quadrant for IT Service Management Tools, vendors needed at least $40 million in annual revenue derived from ITSM products with at least 20 percent year ...
Salesforce, Oracle and ServiceNow are just a few of the 14 vendors who made Gartner’s 2019 Magic ... 4 for vision on the Magic Quadrant. Zendesk recently acquired startup Smooch Technologies ...