The word “no” is amazing. It can be used in so many ways. It can mean “zero,” as in “there are no cookies left.” It’s also used as an answer to a question, offer, or request, for example, ...

With its wide variety of uses, why is it so difficult for many of us to give and receive no for an answer? The reasons are as endless as the word’s uses. In addition to “da-da” and “ma-ma ...