Customer feedback is a view of the customers on their experiences with the company's products, services, or processes.

There’s a good chance you’ve seen HappyOrNot feedback technology in a store, restaurant, stadium or ... [+] airport. Are your customers happy, or not? How do you know? How often do you ask them?

Before you can have happy, satisfied customers, you have to provide employees with the tools they need to deliver five-star ...