Customer feedback is a view of the customers on their experiences with the company's products, services, or processes.

There’s a good chance you’ve seen HappyOrNot feedback technology in a store, restaurant, stadium or ... [+] airport. Are your customers happy, or not? How do you know? How often do you ask them?

After taking the top spot last year, H-E-B dropped to No. 5 in Dunnhumby’s 2025 Customer Satisfaction Index, which measures ...