Click to Learn More The best call center software is RingCentral, providing omnichannel functionality, helpful project management tools, and a range of advanced features like interactive voice ...

Patient Connect Launches AI-Powered Call Scoring Patient Connect launches AI-driven call scoring to evaluate 100% of calls, advancing HIPAA ...

Stay up-to-date with the latest Contact Center and ... everything from inbound calls to agent experience to self-service and the latest in AI-driven chat interactions. Call centers and contact ...