Teleperformance SE has deployed AI technology by Sanas to modify the accents of its Indian call center employees in real time. The system aims to enhance customer understanding and satisfaction ...

Teleperformance SE, the largest call center ... “When you have an Indian agent on the line, sometimes it’s hard to hear, to understand,” Teleperformance Deputy Chief Executive Officer ...

Fresh off the heels of the AI-powered accent adjustments in the Oscar-nominated 2024 film "The Brutalist," the French company that owns the largest call center in the world has announced that it ...