According to Stefanie Beavers, chief nursing executive at OU Health, and HealthLeaders Exchange member, here are three tips for CNOs who want to streamline their change management processes. Click ...

But, as the graphic shows, there are some types of communication that consumers prefer to receive via text, including appointment reminders, prescription refills, and service outages. To see how the ...

A whopping 98% of SMS messages are read, says the infographic, and the response rate of text messaging is 45%, versus 6% for email. It goes on to take a global view and explain that since much of the ...