Angela Rippon: When it comes to challenging a rip-off, a well written letter of complaint can very often make all the difference in the world. Woman One: I typed a letter and just said you’ve ...

Writing the Complaint Letter Before you file a complaint about a product or service in the consumer forum, it is recommended that you give the retailer or service provider an opportunity to solve ...

The following are actual responses to some of our recent submissions to the Online Writing Lab, although the names have been changed to maintain the anonymity of student writers. You can expect ...

In order to do this successfully, you need to know the rules and conventions of writing a formal letter so that you create the right impression. When writing a formal letter, you need to remain ...

When told by police that his handwriting sample was the closest match to the handwriting in the letter, he denied writing it, according to the complaint. On Wednesday, investigators received a ...