Click to Learn More The best call center software is RingCentral, providing omnichannel functionality, helpful project management tools, and a range of advanced features like interactive voice ...

By connecting your call center software with a customer relationship management (CRM) program, agents have up-to-date ...

To determine today’s top video meeting software, I tested and compared 11 platforms. Zoom Phone offers the best features overall due to its interactive capabilities. However, Microsoft Teams has ...

Rather, Nave said, the calls are going to a Microsoft call center, which has to field the call and transfer it to the 911 center. Nave discussed the issue with the 911 advisory board last month.