Through consolidating their telephony on one platform with Teams Phone and Dynamics 365 Contact Center, contact center customers can for example: Apply existing Teams Phone licenses to enable ...

(NASDAQ:FIVN) is a cloud contact center solutions provider for contact ... On December 10, the company announced the latest release of the Microsoft Teams UC Integration featuring bidirectional ...

AudioCodes' Voca Conversational Interaction Center (Voca CIC) now supports the latest, most reliable platform available to Microsoft Teams CCaaS applications: Teams Phone extensibility. Voca CIC's ...

AudioCodes announces Microsoft Teams Phone extensibility for its AI-first Voca Conversational Interaction Center ...

Using Microsoft Teams Phone extensibility, a new capability powered by Azure Communications Services for extending Teams Phone to other applications, Voca Conversational Interaction Center ...