Joining forces with top scambusters to take on scammers from around the world, the team cracks into networks of organized ...

Kolkata: Around Rs 3 crore in cash — in bundles of Rs 500 notes — tumbled out of three trolley bags hidden inside the false ...

The world’s biggest call centre company is using artificial intelligence to “neutralise” Indian accents for Western customers. Teleperformance said it was applying real-time AI software on ...

Kolkata: The Bengal Cyber Cell Wing and Bidhannagar Police carried out multiple raids on illegal call centres running in ...

Sky is cutting 2,000 call centre staff and replacing them with chatbots, saying people are tired of phoning customer service ...

Sky is cutting 2,000 call centre staff and replacing them with ... the-clock online chat representatives – who will be based overseas – as well as artificial intelligence (AI) chatbots.