We list the best call center software, to make it simple and easy to setup and use a single software platform to manage all incoming calls. Call centers used to something only enterprise companies ...

A new security feature in Android 16 could block you from changing certain sensitive settings during phone calls.

VoIP allows you to launch a call using an internet connection, even if the party at the other end is on a phone company-installed landline or cell phone. The best VoIP software works whether you ...

Recording a call on your iPhone is pretty straightforward. Once you're on a call with someone, tap the symbol in the left ...

However, these days software-based cloud phone systems can ... call tracking and monitoring, HD phone calls, call forwarding, call recording, custom voicemails, call queues, international and ...

Invoca Inc., a conversation intelligence software company, was accused of illegally recording and analyzing phone calls between AT&T Inc. customers and the telecom giant’s call centers without consent ...

Third-party apps like Easy Call Forwarding also let you easily divert calls to another phone number. Do you want to direct all incoming phone calls to another number when you're busy or unreachable?

It’s also important to know how to record a phone call on an iPhone for everything from keeping track of client negotiations to having a record of things your supervisor says that might be ...

A new security feature may put an end to scammers tricking people into installing malicious apps on their Android devices ...

Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...