In today's competitive landscape, enhancing the customer experience is crucial for businesses aiming to differentiate ...

Broadvoice’s CCaaS platform, GoContact, receives industry-leading Net Promoter Score® for customer loyalty and satisfaction.

Just like strong personal relationships, lasting business success is built on trust, loyalty, and meaningful engagement. Acquiring new customers is important, but retaining existing ones is what ...

Broadvoice, a leading global customer experience technology provider, announced today that its CCaaS solutions, which includes the GoContact platform, received a Net Promoter Score® (NPS®) of 60 ...