s customers, it said. Canada Post normally gets paid for shipping costs after a return label is scanned during delivery. Canada Post is still trying to figure out how the system was gamed.

The claim said customers could enter their outgoing shipping address on the merchants’ websites and receive labels to return products to those merchants. Canada Post then invoiced the merchants ...

The claim said customers could enter their outgoing shipping address on the merchants’ websites and receive labels to return products to those merchants. Canada Post then invoiced the merchants for ...