All modern Ryobi drills can rotate in two directions ... which is indicated by a bit icon side by side with a hammer icon. The 18V One+ Cordless ½" Hammer Drill has a slightly different setup.

You can use a Ryobi drill set to drill holes in concrete. The brand’s rotary hammer drill, the Ryobi ONE+ 18V 1-Inch SDS-Plus ...

It's probably not uncommon for some Ryobi customers to purchase a replacement rather than try to fix their current tool. After all, something like the 18V One+ Hammer Drill is a digestible $39.97 ...