The IT Service Desk provides front-line user support services for students and staff. The IT Service Desk can help and advise on a wide range of computing issues at QMUL, we typically deal with: ...

Cloud-based help desk tools scale easily, with robust server capacity to meet the increasing demand from your support team. Jira Service Management is an excellent example of cloud-based ...

Service Quality Management is based on a mix of Unicenter tools and products from application ... The integrated offering combines CA Service Desk, CA Service Level Management, Wily Introscope ...

One of the most common uses is the zoho desk api create ticket functionality. This lets you automatically create support ...