Edmondson, A., and B. Moingeon. "Learning, Trust and Organizational Change: Contrasting Models of Intervention Research in Organizational Behavior." In Organizational ...

"Why Hospitals Don't Learn from Failures: Organizational and Psychological Dynamics That Inhibit System Change." California Management Review 45, no. 2 (Winter 2003). (Winner of Accenture Award For ...

But does it work in leading systemic change at scale ... calling it a "criminal organization" and declaring it "beyond repair." Instead of understanding why certain systems exist as they do ...