The Philippine’s business process outsourcing (BPO) industry, once the undisputed engine of economic growth and job creation, is facing a crossroads. With over 1.7 million Filipinos employed in the ...

MANILA, Philippines — Singapore-based business process outsourcing (BPO) firm TDCX has acquired an American BPO company with operations in the Philippines, citing the growing global demand for ...

CEBU, Philippines — Global outsourcing leader Teleperformance Philippines (TP Philippines) continues to drive the growth of Cebu’s business process outsourcing (BPO) sector, earning the Top ...

The BPO demand is a tapestry of microeconomic shifts, tech-driven disruption, and regional specialization. India’s epicenter status is fortified by its granular advantages—rural scalability, tech ...

Our subscribers nominate the companies with whom they have collaborated and gotten results. If you think there is a company that deserves to be on our upcoming prestigious annual list of Top 10 BPO ...