USPS is working with Elon Musk's DOGE on some suggested changes and cuts. Here's what that could mean for prices and postal ...

USPS Vice President for Customer Experience Marc McCrery said the agency is looking to switch its call center platform to a ...

The United States Postal Service (USPS) has announced two job fairs scheduled for Wednesday, March 26, at its Southeastern ...

Now, McCrery said USPS is working “to harness that data ... we're going to be switching our call center platform to a cloud-based application where we have natural language interactions ...