The best CRM software for small businesses combines affordability, scalability, and customer management. These are ZDNET's ...

Micro, an AI-driven all-in-one workspace designed to streamline email, CRM, project management, and other essential workflows ...

Commissions do not affect our editors' opinions or evaluations. Customer relationship management (CRM) software can help businesses in numerous fields streamline customer interactions, improve ...

You might be running a startup and spend hours each day replying to customer queries, tracking orders, and manually following up on leads, but eventually burn out. AI CRM Tools are your savior and can ...

The AI system can then apply that routing intelligence ... One model, outcome-based pricing, was first introduced to the CRM market in August 2024 by Zendesk for its increasingly autonomous ...

Lancaster, Ohio, rolls out a 311 CRM system for residents to report non-emergency issues and access city information.

CRM Buyer spoke with QueryPal CEO Dev Nag about how AI-driven CRM tools cut costs, improve support efficiency, and elevate ...

Jiran immediately reached out to SugarCRM, a company whose technology he had used at a previous job. Beyond Jiran’s earlier work with the Sugar Sell solution, Sun State chose the Sugar Sell/sales-i ...

While the department plans to replace its customer relationship management (CRM) application - called Assist - by 2028, it's ...