Customer service is the support, assistance, and advice provided by a company to its customers both before and after they buy or use its products or services. Customer service is a critical factor ...

Bower, J. L., and C. M. Christensen. "Customer Power, Strategic Investment, and the Failure of Leading Firms." Strategic Management Journal 17, no. 3 (March 1996 ...

The banking crisis intensified after Access Bank’s recent system upgrade. The bank had announced via an email to customers ...

This way you will not have to waste much time with an automated process and you get to talk to an live Expedia representative ...

I don’t think it’s an exaggeration to say that Humane might be the most spectacular device failure of the last decade. No other device came with such high expectations based on extraordinary ...