The company’s suite of solutions now includes enterprise-grade VoiceAI agents, real-time agent assist tools, AutoQA for quality monitoring, agent coaching and business insights.

He said the company integrates cutting-edge technologies such as artificial intelligence (AI) and AI psychology and uses a ...

NEW DELHI: Vodafone Idea (Vi) on Saturday opened a new 100-seater inbound call center in Ashoknagar, Madhya Pradesh, to enhance the customer service experience. “This marks a significant ...

For example, he expects data center buildout to reach $1 trillion by 2028 to support a widespread shift in AI computing. As the industry reshapes, Nvidia is releasing new superchips about every 12 ...