Queen Mary University of London5 年
Set up an Office 365 account using IMAP
This is the information required for configuring IT Services-supported email clients to access your QMUL Office 365 account using IMAP. You will need to know your ...
Queen Mary University of London5 年
Microsoft Office 365 ProPlus on Windows and Apple Mac
Microsoft Office 365 ProPlus is now available for free to download and install for students and staff. This software can be installed on up to 5 personal devices. Each subscription license allows you ...
Queen Mary University of London4 年
Mitel MiCollab Client
The University is currently trialling the use of the Mitel Micollab Client to provide telephony services on and off campus using a software version of our Mitel telephones. The client can be installed ...
Queen Mary University of London5 年
IT Service Desk
The IT Service Desk provides front-line user support services for students and staff. The IT Service Desk can help and advise on a wide range of computing issues at QMUL, we typically deal with: ...
Queen Mary University of London5 年
High Performance Computing (HPC)
High-Performance Computing (HPC) provides researchers with the ability to expand their data processing, simulation and computation across hundreds of cores. This has led to widespread use across many ...
Queen Mary University of London5 年
Delegate mailbox permissions via Office 365
1. Sign into your account on Outlook Web App (OWA). 2. Right-click on the root folder (your name) and select Permissions. 3. Click on the + icon on the top left hand corner to add a user. 4. On the ...
Queen Mary University of London3 年
Forwarding-Calls
Below are the steps required for MiCollab Softphone and Roaming Extension users to forward their phone calls to an external phone number, for example, a mobile phone. Adding Your mobile phone number ...
Queen Mary University of London3 年
IT Equipment Approvers List
The list below contains the names of staff who can authorise IT equipment requests. Each School, Institute and Department have a nominated person for this function. Some IT equipment Requests may be ...
Queen Mary University of London4 年
Ordering Hardware
Place your order for hardware via the self-service portal. Using self-service ensures essential information is captured and your request is assigned to the appropriate team immediately. Guidance on ...
Queen Mary University of London4 年
Set up an IMAP device or email client with Office 365
These are the steps for setting up an IMAP device or email client for your QMUL email account. 1. Open your email client that uses the IMAP settings. 2. Enter your Name and QMUL email address. 3.
Queen Mary University of London4 年
How to access services
OneDrive is a Microsoft cloud service (part of Office 365) which provides storage for your individual files and is accessible on and off campus. Copying your files will mean you are able to access ...
Queen Mary University of London5 年
Self Service Password Reset (SSPR)
It is sometimes necessary for IT Services staff to remote into your machine to investigate a problem. During the remote session you will not be asked to share your password. If necessary you will ...