呼叫中心，智能外呼，大模型呼入机器人，大模型呼出机器人，客服系统，工单系统，开源呼叫中心系统，话务系统 ...

CALL CENTER TRAINING: From left, Michelle Myers of Pink Callers, Angie Snow of Snow Business Coaching, and Erica Leonor of The Amzi Group are among those involved in the CSR Academy's live training ...

Introduction Small businesses have to be cleverer in the competitive world of today to provide outstanding customer service. Optimizing call center services for small businesses is among the best ...

BRIGHTON, N.Y. (WROC) — More hands-on job training is coming to the Rochester area, as the Advanced Technology Center will be operational at MCC’s Brighton campus next year. The school held a ...

Brighton, N.Y. — Monroe Community College broke ground Tuesday morning on its new Advanced ... kind of training the kind of mentorship that people will get here." The new on-campus center ...

As the AI call center market continues to grow, vendors are racing to deliver integrated solutions that combine advanced analytics ... interactions or assist with training and development while ...

Philadelphia, Pennsylvania--(Newsfile Corp. - April 9, 2025) - Advanced Call Center Technologies (ACT), a leading employee-owned provider of business outsourcing and customer care solutions ...

The 96,000-square-foot Advanced Manufacturing Center at STLCC-Florissant Valley will combine short-term career training, degree and certificate programs in STEM and advanced manufacturing.

New solution offers intelligent call routing, real-time analytics, and quality monitoring to enhance service and performance MORRISTOWN, N.J., April 22, 2025 /PRNewswire/ -- BCN, a leading managed ...

Law enforcement, firefighters and paramedics in the Charlotte area like the idea of a new $118 million training center.