India is projected to surpass neighbouring China in air passenger traffic growth rate in 2026, growing at 10.5 per cent, airports' grouping ACI said on Wednesday. One of the world's fastest civil ...

Refund requests often require multiple handoffs between Air India’s contact center, refunds team, and the customer, which can occasionally slow down resolution times. By deploying Salesforce ...

Air India Express pilot death ... Airlines to implement revised duty norms from July 1 Airlines are set to implement revised duty and rest hour norms for pilots starting July 1.

Following the tragic death of Air India Express First Officer Armaan after a Srinagar-Delhi flight, the DGCA has launched a thorough investigation. The probe will examine his medical history ...

Comedian Vir Das criticized Air India for not providing a pre-booked wheelchair for his wife, who has a fractured foot. Comedian and actor Vir Das has taken to social media to express his ...

Air India has expanded its collaboration with Salesforce by adopting Agentforce to enhance its customer service operations. As one of the first airlines to go live with Agentforce, Air India is ...

A technical snag caused a delay for Air India's Chennai-Delhi flight, leading to passengers being deboarded after one hour, reported NDTV. The delay in the Delhi-bound flight caused inconvenience ...

Air India has announced that from April 1, all staff including top management will travel in economy to prioritize paying customers for premium seats. This decision is part of efforts to enhance Air ...

Air India is set to offer cheaper fares to attract the estimated 35 million-strong Indian diaspora, as part of a broader expansion strategy aimed at offsetting the impact of ageing cabins and upgrade ...

An Air India flight from Chennai to Delhi was delayed for nearly five hours on Tuesday, with passengers alleging that they were made to deboard the flight after waiting for an hour on the aircraft.

Comedian-actor Vir Das on Tuesday said Air India didn't provide a wheelchair for his wife, recovering from a fractured foot, despite it being pre-booked on the airline's Pranaam service.