Three AI service agents for Dynamics 365 Customer Service and Contact Center are now available in public preview: Case Management, Customer Intent, and Customer Knowledge Management agents.

呼叫中心，智能外呼，大模型呼入机器人，大模型呼出机器人，客服系统，工单系统，开源呼叫中心系统，话务系统 ...

Learn more. The U.S. tariffs on imported telecom equipment and semiconductor components have impacted the AI in the Contact Center Market, particularly the on-premise infrastructure segment, which ...

The first round of the 2025 NFL draft was full of stars and surprises. Here are Doug Farrar's eight favorite ...

On Thursday, around 6:20 a.m., officers said they responded to the area of Lawndale Drive and Interstate 840 after reports of ...

many contact centers fail to translate this wealth of information into strategic improvements for their operations. The ability to extract actionable insights from call center data is a ...

Escape to a personal oasis in your own garden with Outback 365. As the UK's premier provider of luxury outdoor living products, we help you unwind at home through quality craftsmanship and comfort. We ...

Learn about Florida’s native landscape plants during a free workshop hosted by ReGrow Volusia. Samantha West, sustainability and resilience manager for Volusia County, will share tips on protecting ...

The Cubs signed free agent infielder Nicky Lopez to a big league contract. Read more about the move at MLB Trade Rumors.