US-based customer support software provider Genesys is witnessing growth in customers and revenue from India as more ...

Bank of America is in Chennai. Hundreds of smaller companies ... Since most of the bigger BPO companies here are owned by Indians, maybe they can throw some business our way.

He added, “What we are seeing is the emergence of a BPO industry, and this industry comprises companies at every point along the spectrum. At one end of the spectrum, we have the presence of the world ...

Amid reports of hundreds of call centre employees being laid off, the Ministry of Finance on Thursday met with operators in the sector and pledged support via job fairs and public awareness campaigns.

The Hindu webinar explores job losses due to AI, emphasizing reskilling and proactive discussions for a balanced approach.

Chennai: Private Equity-Venture Capital (PE-VC) investments in late stage companies plunged by 61% over the past four years as investors have turned cautious. It has recorded a sharp decline from ...