Discover how BPO live transfers are transforming debt settlement and call centers by connecting high-intent leads instantly.

“The real revolution was around telecommunications,” says Laurent Junique, CEO of TDCX, a Fortune Southeast Asia 500 company and provider of BPO services. The “democratization” of the ...

Renz Miguel Marquez, a 29-year-old call center trainer in Makati City in the Philippines, uses AI tools to streamline his ...

AI has helped the BPO industry by boosting efficiency. While it automates repetitive tasks, workers in the Philippines are ...

Skin by Lovelytm and Corrective Skincare LA, two renowned names in Los Angeles skincare, are excited to announce their merger. This partnership combines expertise in non-surgical facial rejuvenation ...

Supporting Cebu’s bid to expand Information Technology-Business Process Management employment opportunities to the countryside, Danao City is accelerating efforts to become an outsourcing hub in ...