Manila, Philippines - Recent AI-driven industry transformations have impacted Filipino workers, prompting calls for policy changes to address job security concerns. The Philippines, known as the BPO ...

Alliance will focus on providing advanced AI and automation technologies to enhance efficiency for enterprises building out ...

In his new role, Phil will focus on championing employee development, enhancing operations, fostering strategic partnerships, ...

The adoption of generative artificial intelligence (GenAI) is set to boost productivity in India's USD 254-billion software ...

The business process outsourcing (BPO) industry is one sector that could benefit, allowing workers to transition into other customer-facing roles. That could be comforting news for some 1.8 ...

The increasing use of generative artificial intelligence (GenAI) could boost the productivity of India's $254-billion ...

Top IT companies such as Tata Consultancy Services and Infosys have highlighted the use of AI by clients to do new projects ...

Vertical Growth, Geographic Expansion, Industry Recognition and Transformative Technologies Drive Unprecedented Success ...

Moving through all the ranks of the call center industry into becoming CEO is rare. Jim Ryan's story may sound like a ...

Morningstar analysts do not currently cover BPO.PR.A, but with our powerful screener, you can find stocks in the same sector,industry, or style and filter on our unbiased ratings and valuation ...

Advensus, a leading contact center and business process outsourcing (BPO) services company, today announced the launch of its US$6 million delivery facility in Chaguanas, Trinidad. This new, ...

"AI is better than any Indian programmer that's outsourced right now... 2025 will witness the complete destruction of the BPO ...