Manila, Philippines - Recent AI-driven industry transformations have impacted Filipino workers, prompting calls for policy ...

AI has helped the BPO industry by boosting efficiency. While it automates repetitive tasks, workers in the Philippines are ...

"AI is better than any Indian programmer that's outsourced right now... 2025 will witness the complete destruction of the BPO market," he is heard saying on 'Moonshots' with Peter Diamandis, the ...

While much of the world was thrilled by the 2022 release of ChatGPT, and with it the dawning of a new era of technology, the ...

New ‘Global Center of Excellence’ to Drive Artificial Intelligence Operations and Service Offerings in the Business Process ...

However, with this wealth of data comes the critical responsibility of safeguarding it. Cybersecurity remains a top priority as BPO providers navigate a growing threat landscape. From training ...

Vaishali’s Mohammed Arshad, 34, regrets not being able to attend the burial of his father-in-law Md Kamaal, 56, a small-time tobacco seller who died of a heart attack at his Howrah residence in Kolkat ...

While placement into an entry-level position in the BPO sector offers women an incredible opportunity to garner additional skills through on-the-job training and workplace training programmes ...

The Federal Government says it is committed to improving the Artificial Intelligence capabilities of the nation’s youths.