MANILA, Philippines — Singapore-based business process outsourcing (BPO) firm TDCX is expanding its presence in the Philippines with its acquisition of American call center Open Access BPO ...

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AIDEC Digital has introduced its state-of-the-art Business Process Outsourcing (BPO) centre in Accra to solidify the country’s position as an emerging hub for global digital outsourcing services. The ...

Kampala, Uganda | THE INDEPENDENT | US based Business Process Outsourcing (BPO) firm, Helpware, has welcomed the government’s newly launched BPO policy, saying it will boost the country’s global ...

We have been market leader in the customer experience and business processing outsourcing (BPO) space for many years, we are really one of the pioneers in that space. We just changed our branding ...

Global BPO provider Sutherland Global Services (SGS) has been thrust into controversy after an employee at its Kingston, Jamaica, office was implicated in a ticket fraud scheme that inflicted ...

The high commission noted that Jamaica’s IT and BPO sector is a cornerstone of national growth. By 2020, it had generated nearly US$900 million in revenue and employed over 60,000 professionals ...